Frequently asked questions

Where do you deliver?

Currently, we deliver throughout Europe.
Delivery destinations may be expanded in the future.

How long does delivery take?

Orders are processed within 1-3 business days .
Delivery time may vary depending on location.

What materials are the jewelry made of?

Our jewelry is made of 316L stainless steel and 14/18K gold plated.
More details are available on the Materials & Care page.

Can I wear the jewelry every day?

Stainless steel parts are designed for daily wear.

What is the return policy?

According to current legislation, products can be returned within 14 calendar days of receiving the order, in compliance with the return conditions.

For hygiene reasons, earrings cannot be returned, except in cases where they have manufacturing defects.

For complete information, please consult the Return Policy.

How can you contact us?

You can contact us via the contact form on the website.
We usually respond within 24–48 hours.

The above information is for guidance only. For full details, please consult the dedicated pages in the Legal section.